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Privacy Policy

Gidsol Privacy Policy

Welcome to Gidsol’s Privacy Policy page. Your privacy and the security of your data are paramount to us. At Gidsol, we are committed to safeguarding your personal and business information. This policy outlines how we collect and utilize your data.

This privacy statement applies to the gidsol.com website (“This Website,” “We,” “our,” or “us”). Please note that this privacy statement does not extend to the websites of third parties, even if linked to our website.

This privacy statement governs the information collected from users when they interact with our products or This Website.

For the purpose of this privacy statement, “Personal Information” refers to data that can identify you, such as your name, contact details, billing information, and email address.

Children’s Online Privacy Protection Gidsol does not knowingly collect Personal Information from children under the age of 13 through this Website.

Information We Collect We may request Personal Information when you:

  • Use This Website;
  • Register for our products or for an account on This Website;
  • Contact us, including for sales or technical support;
  • Participate in marketing/sales promotions or online surveys;
  • Subscribe to newsletters, promotional emails, or other materials;
  • Request information about our products, quotes, downloads, or white papers.

How We Use Personal Information We utilize your Personal Information to:

  • Provide support and assistance;
  • Communicate with you regarding your account status, new products and services, releases, events, promotions, and surveys;
  • Customize and improve our products, services, support, communications, and relationship with you;
  • Enforce our terms and conditions, prevent fraud, and protect the security of This Website, our business, and our products or services.

Visitor Details We analyze visitor details such as Internet Protocol addresses, browser types, referring URLs, and operating systems to improve our website’s performance and user experience.

Links from our website External links on our website are provided for your convenience. We advise you to review the privacy practices of these external websites, as we are not responsible for their information handling practices.

Blogs and Forums Users may post comments on blogs and articles or create accounts on our forum. While we moderate comments and require registration for forum participation, please exercise caution when disclosing personal information as it may be publicly accessible.

Social Media Features Our Website may include social media features that collect information such as IP addresses. Your interactions with these features are governed by the privacy policies of the respective social media platforms.

Customer Testimonials Customer testimonials posted on our website are shared with prior user consent. Gidsol does not assume responsibility for the Personal Information users choose to disclose within their testimonials.

Customer Call Log We maintain customer call logs to enhance service and support, ensuring the confidentiality of this information.

Information Sharing We may disclose Personal Information to our employees solely for providing support and services. We ensure our employees comply with this Privacy Policy Statement and maintain confidentiality.

Security Measures We employ industry-standard security technologies and physical measures to protect Personal Information against unauthorized access, alteration, disclosure, or destruction.

Your Information Preferences You may opt out of receiving emails and SMS notifications from us, although opting out may prevent you from receiving important updates and notifications.

Investigation of Illegal Activity We may grant access to Personal Information to investigate suspected illegal activities or violations of our terms and conditions, ensuring compliance with confidentiality and security measures.

Enforcement of Privacy Policy We are committed to adhering to this Privacy Policy Statement. If you have concerns regarding its implementation, please contact us at [email protected].

Notification of Changes We regularly update our Privacy Policy, with changes posted on our website. We encourage you to review this Privacy Policy periodically.

Contact Us For questions or concerns about this Privacy Policy, please contact us at [email protected].

Page last updated: 01/03/2023